What sales lessons can we take with us Whatsapp Mobile Number List into the future? Lesson 1: not only hunting but also farming Most organizations are primarily focused on acquiring new customers and do not have a concrete plan for maintaining existing Whatsapp Mobile Number List relationships. The crisis has shown us how valuable a loyal customer base is. Maybe you can't serve your customers right now and hope they come back to you in better times. Or maybe you offer alternatives that hopefully will be as well-received as the original offer. One thing is certain: the Whatsapp Mobile Number List success of your business depends more than ever on the relationship you have with your existing customers.
You can do this in preparation for a new Whatsapp Mobile Number List quarter or sales year. Ask yourself critical questions and scenarios. What if my top 10 customers are in crisis? What if our sales team is hit by a flu and people can't take over each other's work? What if we are unexpectedly unable to use our office due to circumstances? We cannot always predict a crisis, but we can partly prepare for it. The alternatives can already be on the shelf. You also Whatsapp Mobile Number List stay one step ahead of your competition. Lesson 3: due to the crisis, a lot can be done online Your monthly round of conferences, network events and business drinks are temporarily unavailable. As soon as possible, I would definitely recommend meeting (new) customers and partners in person. In the Whatsapp Mobile Number List meantime, the focus of your acquisition and lead generation strategy has probably shifted to online channels like Linkedin.
It is therefore worthwhile to reassess the Whatsapp Mobile Number List balance at the end of this period. How has online lead generation worked out for you? Is this something you want to spend more time on, or have you received confirmation that you were well on the way strategically before the crisis? What will you do with customer contact in the future? In addition Whatsapp Mobile Number List to acquisition activities, customer meetings also mainly take place online. Never underestimate the power of a face-to-face meeting, especially when it comes to a first acquaintance. It may well be that the online meetings have worked out well for you and your customer. In that case, you could Whatsapp Mobile Number List consider having (follow-up) appointments take place via Zoom, Skype or Google Hangouts from now on.